FAQ

How should I care for my macarons when they arrive?

We ship your macarons with ice packs to keep them chilled/room temperature upon arrival (don’t worry if the ice has melted by the time they arrive).  For optimal taste, macarons should be refrigerated and consumed within 5-7 days of delivery, or they can be frozen upon arrival for up to 4 weeks.  Macarons are best served at room temperature, so make sure to take them out of the fridge about 15 minutes before serving (30 minutes out of the freezer).

What macaron flavors does Mac’n! by Mari carry?

Our menu consists of many flavors; however, due to the seasonality of certain flavors there are limited flavors available for online purchases at a time.  If you are placing a custom order for a special event you are welcomed to choose any flavor on our menu!

Can I personalize my macarons?

Yes, you can!  Please submit a custom order form and someone from our team will contact you shortly.

How can I order macarons for a special event?

Yes, you can!  Please submit a custom order form and someone from our team will contact you shortly.

What are the main ingredients in a traditional macaron?

The main ingredients in our traditional macarons are almond flour, sugar, and egg whites.  Filling ingredients vary.

What are the main ingredients in your vegan macarons?

The main ingredients in our vegan macarons are almond flour, sugar, aquafaba, and flaxseed.  Filling ingredients may vary, but they are dairy-free; utilizing fruit purees, dairy-free chocolates, pectin, corn syrup, coconut oil, and/or coconut milk. Vegan macarons are only available via custom order with a minimum order of 2 dozen, or the vegan baker's box assortment.  You can inquire about vegan macarons via out custom order form 

How can I place my order?

All orders should be placed online, by choosing one of our boxes that are available on our website or placing a custom order.  If you are interested in ordering custom macarons for a special occasion please complete our custom order form and a member of our team will get in touch with you shortly.

When should I place my order?

Since we are making your macarons especially for you-online orders will be shipped within 5 business days.  Custom orders should be placed at least 2 weeks in advance.

What days does Mac’n ship?

Shipments are made Monday-Thursday

Where does Mac’n by Mari ship?

Throughout the United States.

Where can I pick-up?

 Local pick ups can be coordinated for custom orders.  Pick ups are in Philadelphia, PA and can be arranged at Liberty Kitchen in Fishtown, or The East Falls Farmer's Market.

If my macarons arrive damaged. What should I do?

We wish we could control how the post office handles your package since sometimes our macarons are not handled as gently as we’d like.   We are not responsible for damages that may occur during the shipping process.  If your macarons are damaged, please submit photographs of the external shipping box as well as the damaged macarons to macnbymari@gmail.com along with your order number. We want your Mac’n experience to be the best; therefore, we will try our best to resolve the situation appropriately.

Do you have a storefront?

Currently, we are an online macaron shop only.

Do you offer wholesale?

Thank you for your interest in Mac’n by Mari wholesale! We’d love to work with you and provide you and your customers with delicious macarons!  Please complete this form and someone from our team will contact you shortly.

What about allergies?

If you have an allergy please note this in your order notes so we can make sure to notify you if the macaron shell or filling will pose a problem. Please note that our products are made in a facility that is not gluten-free, dairy-free, or nut-free.